Name: Making Decisions Visible: Transforming Risk into a Performance Enabler
Start: 2026-06-26T13:50:00+0200
End: 2026-06-26T14:35:00+0200

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Making Decisions Visible: Transforming Risk into a Performance Enabler

Friday June 26, 2026 1:50pm - 2:35pm CEST

6. Douchelokaal

In many professional services organizations, risk and compliance functions are experienced as slow, opaque, and misaligned with business needs. This session presents a real-world transformation of a 50-person Risk & Compliance team in a global law firm, responsible for AML/KYC approvals required before client work could begin.

The firm faced growing tension: lawyers experienced delays of up to two weeks, trust in the risk function was low, and workarounds were becoming common - creating both commercial and regulatory risk. At the same time, the risk team felt overloaded, undervalued, and disconnected from the firm’s strategy.
Rather than replacing people or introducing a new methodology, the transformation focused on redesigning the decision system itself. Over 90% of the team remained unchanged. Performance shifted through clarity of direction, visible work and flow, domain-based specialization, clear ownership, and daily leadership support. A shared performance dashboard created a single, transparent view of reality for the team and firm leadership, aligning speed with compliance.

Within four months, the team improved its core performance KPI by 85%, achieved same-day decisions, stabilized attrition, and rebuilt trust across the organization.

This case demonstrates how Obeya-aligned principles unlock performance, strengthen human engagement, and deliver clear, measurable results.

Speakers

Tomáš Böhm

AI Transformation Expert, Raiffeisenbank Czech Republic

I am a transformation leader with nearly 20 years of experience delivering complex change across Europe, spanning technology, finance, legal services, and consulting. I have led large-scale transformations, PMOs, and cross-functional programs in organisations such as Booking.com... Read More →

Friday June 26, 2026 1:50pm - 2:35pm CEST
6. Douchelokaal

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Obeya Summit 2026

Tomáš Böhm

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Obeya Summit 2026

Tomáš Böhm

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