Name: Better Care, Better Numbers, An Obeya case study that connects humanity and performance
Start: 2026-06-26T11:15:00+0200
End: 2026-06-26T11:33:00+0200

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Better Care, Better Numbers, An Obeya case study that connects humanity and performance

Friday June 26, 2026 11:15am - 11:33am CEST

5. Postkamer

Many organizations treat Obeya as a visual management upgrade: better boards, cleaner KPIs, sharper templates. Useful, but it does not explain the real leap in performance. In this keynote Wendy Manders is sharing an elderly care case where financial strain, staff scarcity, and daily complexity made it impossible to choose between being human and performing. We designed a way of working that holds both, with a practical dose of Ubuntu: I am because we are. Not as a slogan, but as a rule of thumb. You stop letting residents, families, and professionals pay for internal boundaries, unclear decisions or shifting priorities.

I walk the audience through ten working principles that make Obeya a living operating system: one truth and a predictable rhythm, purpose linked to numbers and stories, clear decision making, and explicit attention to psychological safety, power, patterns, and shared ownership. This is not soft. It is precise. People recover from the constant friction, and the organisation gets better at focusing, deciding, and delivering.
The case is backed by concrete metrics and visuals. The key message is not that culture matters, but that culture becomes measurable once you design the right routines, roles, and evidence loops.

Speakers

Wendy Manders

Founder, Dragonfly Company

Wendy Manders is a coach, facilitator, Lean Six Sigma Black Belt, and change practitioner. She is the author of De Werkplaats (The Workroom), to be published. She works with leaders and teams in organizations where tension exists between direction and space, control and trust.Her... Read More →

Friday June 26, 2026 11:15am - 11:33am CEST
5. Postkamer

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Wendy Manders

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Wendy Manders

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