Obeya Summit 2026: Full Schedule

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1:50pm CEST

From Conversations to Collective Decisions: Building Human-Centered AI as a Socio-Technical Decision System

Friday June 26, 2026 1:50pm - 2:35pm CEST

5. Douchelokaal

Public and social support systems are often fragmented, making it difficult for citizens, especially those with limited literacy, to find appropriate help, while organizations lack visibility into how people move through the system.
This session presents Met Mij, a human-centered AI initiative that supports citizens in navigating local social services while creating a continuous feedback loop between users, social organizations, and technical teams. Rather than positioning AI as an autonomous solution, Met Mij is designed as a socio-technical decision system: AI assists with navigation and matching, while humans remain central in defining criteria, validating outcomes, and steering system evolution.
The talk shares practical lessons from building this system in real-world conditions, including how user interactions are translated into learning signals, how cross-organizational alignment is supported without formal Obeya structures, and how decision-making emerges through visible feedback loops.
By framing Met Mij through an Obeya lens, this case illustrates how human judgment and AI can be integrated to improve system-level learning, alignment, and service delivery offering insights for organizations exploring how Obeya principles can extend into AI-enabled environments.

Speakers

Jessica Goss

Project Lead - Met Mij | Mijke the Matchbot, Eindhoven Engine

Jessica Goss is Project Lead of Met Mij | Mijke the Matchbot at Eindhoven Engine, where she leads the development of a human-centered AI system supporting citizens with limited literacy in navigating fragmented social support services. Her work focuses on building socio-technical... Read More →

Friday June 26, 2026 1:50pm - 2:35pm CEST
5. Douchelokaal

SESSION (45/60 mins)

2:40pm CEST

False Rivals: Digital versus Physical Obeya Boards

Friday June 26, 2026 2:40pm - 3:25pm CEST

5. Douchelokaal

Digital and physical Obeya boards are routinely treated as competitors. One is scalable, modern, and data-rich. The other is tactile, social, and anchored in the work itself. Leaders are told they must choose.

This is a false binary.

Physical boards do something the brain is exquisitely designed for. Digital boards do something entirely different—something no wall can do. Most organizations sense this distinction, but few articulate it clearly, and fewer still design, deploy, and resource both with that distinction in mind.

When digital boards come to dominate the informational environment, subtle failures emerge. Interaction shifts into observation. Engagement thins into explanation. Alignment appears stronger than it is. Results plateau—not because visuality fails, but because information is made visible without regard for human use.

In this session, Gwendolyn Galsworth reframes digital and physical boards not as alternatives, but as distinct and complementary forms of visuality. The real question then becomes not which board is better, but what kind of thinking, alignment, and commitment each one makes possible—and what is lost when one is overlooked.

Join us to explore how recognizing and restoring this balance renews Obeya clarity, momentum, and impact—making a mission-critical human difference.

Speakers

Gwendolyn Galsworth

President/Founder, VIsual Thinking Inc.

Gwendolyn Galsworth, PhD, is a widely-recognized visual workplace/visual management expert, credited with codifying visual workplace concepts, principles, and technologies into a single, coherent framework of knowledge and know-how. Founder/president of Visual Thinking Inc. and Visual... Read More →

Friday June 26, 2026 2:40pm - 3:25pm CEST
5. Douchelokaal

SESSION (45/60 mins)

3:30pm CEST

From Task Delivery to Decision Leadership: How Human-Centred Clarity Drives Performance in Complex Organisations

Friday June 26, 2026 3:30pm - 4:15pm CEST

5. Douchelokaal

Across many organisations, work moves quickly but decisions do not. Teams deliver tasks, artefacts, and dashboards at pace, yet performance stalls due to unclear ownership, unresolved trade-offs, and repeated escalation. This session explores why that gap exists and how mature Obeya environments close it.
Drawing on real transformation and governance engagements, the session introduces a shift from task delivery to decision leadership as a core Obeya capability. It demonstrates how performance improves not through additional metrics or visuals, but through human-centred clarity: the ability to frame decisions, surface constraints, and enable collective judgment under uncertainty.
The session examines how Obeya strengthens governance by making accountability explicit without creating fear, and how it reduces decision latency in complex, cross-functional environments. Particular attention is given to leadership behaviour, language, and decision design in contexts shaped by digital transformation, automation, and AI augmentation.
Participants will gain practical insight into how Obeya enables better human judgment and measurable performance outcomes, and how organisations can move beyond activity and reporting toward decisions that genuinely drive strategic and operational results.

Speakers

Precious Omon Akaighe

Senior Business Analyst & Decision Leadership Consultant, TechEdu Solution Ltd

Precious Akaighe is a Senior Business Analyst and Decision Leadership Consultant working with complex organisations to improve performance through clearer governance, decision-making, and human-centred transformation.Her work focuses on the space where strategy, delivery, and accountability... Read More →

Friday June 26, 2026 3:30pm - 4:15pm CEST
5. Douchelokaal

SESSION (45/60 mins)

4:20pm CEST

When metrics stop guiding decisions

Friday June 26, 2026 4:20pm - 5:05pm CEST

5. Douchelokaal

Mature portfolio Obeya and the hidden cost of metrics.

Portfolio Obeya rooms are often presented as evidence of mature governance. With increasingly sophisticated metrics, dashboards, and analytics, executives expect stronger alignment, clearer oversight, and better portfolio control.
Across mature portfolio Obeya environments, however, a recurring pattern can be observed: portfolios become overloaded and initiatives are rarely stopped. Capacity constraints are visible, but do not translate into decisive stop or reallocation decisions. Instead, portfolio conversations focus on optimizing ongoing work, while the question of whether initiatives should continue quietly disappears.
This session examines how widely used metric practices contribute to that dynamic. Metrics do not merely inform decisions; they shape portfolio conversations by defining what is discussed, and what is not. As a result, portfolio Obeya increasingly functions as a forum for managing existing commitments, rather than for making deliberate choices under scarcity.
Participants will learn how this shift occurs, how to recognize early signals of decision drift, and how to intervene before default continuation sets in. The session equips executives and portfolio leaders to restore stopping and reprioritization as legitimate governance acts, creating space for work that truly matters and strengthening the organization’s ability to translate strategy into results.
Portfolios rarely fail loudly; they drift.

Speakers

Gerard Berends

Strategy Execution Advisor, gerardberends.nl

Gerard Berends has spent nearly twenty years watching organizations report progress on work that quietly stopped moving their strategy forward. Goals were set, metrics were tracked, and initiatives continued, while the harder question of whether to stop or reprioritize disappeared... Read More →

Friday June 26, 2026 4:20pm - 5:05pm CEST
5. Douchelokaal

SESSION (45/60 mins)

Obeya Summit 2026

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Obeya Summit 2026

1:50pm CEST

Jessica Goss

2:40pm CEST

Gwendolyn Galsworth

3:30pm CEST

Precious Omon Akaighe

4:20pm CEST

Gerard Berends

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